![]() ![]() Any items that have been installed in to a vehicle/application.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. All custom/special orders cannot be returned or canceled as well as closeouts & items marked as non-returnable. Customers are responsible for all shipping costs to return an item unless item arrived damaged. (If product is not in new condition, or does not meet our return conditions, we may not be able to issue credit.Īfter we accept your return, the credit card originally used to place your order will be credited for the purchase price (and sales tax), minus any applicable shipping charges and restocking fees. All returned items must be returned in new, ready to sell condition with all original packaging, paperwork and parts included.Returns received without an approved Suburban RMA (Return Material Authorization) number will not be eligible for credit or refund, and will be offered to be returned to the customer at their shipping expense.Upon receipt of RMA number, simply ship the package back to Suburban Auto Seat Co, Inc. The RMA number must be clearly visible on all returned items. ![]() In order to receive credit for your return the items: will be examined by our warehouse manager. All items returned to Suburban Auto Seat Co, Inc. All items must be returned within 5 days of RMA approval. In cases where items are returned in exchange for an alternative product, the 20% Restock fee will be waived. Returns are subject to a restock fee of 20% and shipping charges. Upon approval, a return authorization (RMA) number will be issued. Returns requested after this window cannot be processed. All returns must be made within 30 days of delivery date. Once an item has been installed in to an application/vehicle, it is no longer eligible for return. May not work with swivel style seats for big rigs. If the Tough-Tray™ Laptop Cradle is intended to hold a laptop or device while the vehicle is in motion, we recommend the Secure-N-Motion™ kit. Pole may be cut down by installer to lower kit. Also, the heater box may cause the system to sit higher than normal. Note: If the heater box in under the seat, the installer may need to drill holes in the base to accommodate vehicle mounting holes or studs.Material: Powder Coated Steel & high strength composite.Placement of Mount: Passenger side on the floor, under front seat.Hole patterns on perimeter of tray facilitate the mounting of additional RAM systems to support GPS or other electronics. A screen support and USB light are also available to accessorize the tray. This allows for a custom fit for varying thicknesses of laptops and the freedom of not blocking ports or drives. These arms can be moved both vertically and horizontally. ![]() The tray features four adjustable retaining arms with rubber grip feature. The RAM Tough Tray™ is spring loaded to accommodate 10" to 16" wide laptops. Patented rubber ball and socket joint provides additional adjustment as well as shock and vibration isolation. ![]() The triple swing arm provides articulation and 18 inches of reach for passenger and driver access to the mounted device. This configuration provides a telescoping feature that ranges from 12 to 18 inches. This No-Drill™ Laptop Stand System installs quickly and easily into the specified vehicles using the existing hardware of the passenger side seat rails. ![]()
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